Privacy Policy

Pinnacle Concierge (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.pinnacleconciergegrp.com, use our services, or otherwise interact with us.

By using our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information:

Name
Email address
Phone number
Address
Billing/payment information (if applicable)
Service preferences

Automatically Collected Information:

IP address
Browser type and version
Pages visited and time spent on the site
Device identifiers
Cookies and similar technologies

2. How We Use Your Information

We use your information to:

Provide and manage home concierge services
Communicate with you about your appointments, service requests, and updates
Respond to customer service inquiries
Send promotional materials or updates (with your consent)
Improve our website and services
Comply with legal obligations

3. Sharing Your Information

We do not sell your personal information. We may share your data with:

Trusted third-party service providers (e.g., payment processors, scheduling platforms)
Law enforcement or regulatory agencies when required by law
Business partners with your explicit consent

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your experience on our website, understand user behavior, and analyze traffic patterns. You can control cookie settings through your browser.

5. Data Security

We implement reasonable technical and organizational measures to protect your personal information. However, no online system is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have rights regarding your personal data, including:

Access to your information
Correction or deletion of your information
Withdrawal of consent
Objection to or restriction of data processing

To exercise these rights, please contact us at [insert contact email].

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on our website with an updated effective date.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us at:

Pinnacle Concierge Group

3802 N Scottsdale Rd Suite 151 #115. Scottsdale, AZ 85254
info@pinnacleconciergegrp.com
(480) 205-0783